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Sectors

Retail and Commerce

Systems that hold up when the traffic arrives and the stock moves.

For independent shops, growing brands, wholesalers and distributors selling online, in person or both.

A shop owner managing online orders on a tablet in her bakery.

What makes this sector different

  • Payments must be secure, compliant and trusted by customers.
  • The site must stay fast when demand peaks, not only on a quiet Tuesday.
  • Stock and orders must match across every channel at all times.
  • A small drop in checkout conversion has a direct and measurable cost.
  • Customers expect a consistent experience whether they buy online, by phone or in store.

What we usually find

  • Online and in store stock levels that do not match.
  • Checkouts that lose customers at the final step.
  • Orders re-keyed by hand between the shop, the warehouse and the accounts.
  • No clear view of which products and channels actually make money.
  • Websites that slow down or fail during the busiest periods.

What we build for retail and commerce businesses

  • E-commerce websites and online shops
  • Stock and order management
  • Integrated payments and checkout
  • Customer accounts and loyalty
  • Click and collect and booking systems
  • Sales, margin and channel reporting

How we handle the requirements

We use established, compliant payment providers rather than handling card data ourselves. Performance is tested before busy periods, not discovered during them. Stock, orders and accounts are connected so information is entered once. The checkout is measured step by step, so problems are found and fixed quickly.

Tell us what you are working on.

A first conversation carries no charge and no obligation.